Customer Support Intern

Overview:
The Customer Support Intern will interact with customers, resolve issues, and support day-to-day communication with clients or users.

Responsibilities:

• Respond to queries via email, chat, or call
• Record and escalate issues where needed
• Maintain support logs and documentation
• Assist in customer onboarding or follow-ups
• Provide feedback from customers to internal teams

Requirements:

• Strong written and verbal communication skills
• Empathy, patience, and problem-solving abilities
• Familiarity with basic customer service tools
• Must have a personal computer and access to the internet

Note: Please be aware that once selected for the internship, a one-time registration fee of GHS 200 is required to complete your enrollment and access onboarding resources. This fee helps cover administrative costs, onboarding materials, and training support for the program.